Expert content on public health management
Articles, guides and analysis on SUS Digital, Primary Care, no-shows and technology in municipal health — written by the DHF team.
8 articles found

Smart cities are not made of technology alone. They are made of services that work.
Sensors, artificial intelligence and connectivity are part of the cities of the future. But a city is only truly smart when technology improves people's lives. In health care, that means simpler access, connected data, less waste and better decisions.

Brazilian municipalities lose R$35.8 billion a year on empty appointment slots
The patient books an appointment, does not show up and does not warn anyone. The slot goes by. Someone else who was waiting in line never even knew it existed. No-shows in Brazil's Unified Health System (SUS) already have a known cause and an estimated cost. What most municipalities still lack is a mechanism that acts before the no-show happens.

How we cut SUS no-shows by 50% in 18 months: a real case study
A real case study of how DHF implemented its platform in a small municipality and reduced the no-show rate for SUS appointments from 30% to 12.44% in 18 months of continuous operation.

Zero queues at dawn: how WhatsApp scheduling transforms the citizen experience in the SUS
Sleeping on the sidewalk to secure a slot at the health clinic is a reality in hundreds of Brazilian municipalities. See how digital scheduling changes this picture - and what the data says about the impact on the citizen experience.

HL7 FHIR R4 and the RNDS: an integration guide for managers and technical teams
What HL7 FHIR R4 is, why the Ministry of Health adopted this standard for the RNDS (National Health Data Network), and what municipal managers and technical teams need to know to ensure correct integration.

Ordinance 3,232: what changes in primary health care management and how to comply
Understand what Ordinance GM/MS 3,232/2024 requires of municipalities, what the deadlines are, and how a certified platform can ensure compliance without overburdening your team.

Saúde Brasil 360: how to maximize the primary care funding ceiling with data
Understand the logic of Saúde Brasil 360, which indicators determine the federal transfer to your municipality, and how a data-driven management system can secure the maximum funding ceiling.

WhatsApp as a public health channel: why it works in Brazil
With more than 90% penetration among Brazilian adults, WhatsApp removes the main digital exclusion barrier in health solutions. Understand why it is the right choice for SUS municipalities.